{"componentChunkName":"component---src-templates-page-js","path":"/en/hosted-pantapbx-functionality/","result":{"data":{"page":{"title":"Hosted PantaPBX functionality","path":"/en/hosted-pantapbx-functionality/","excerpt":"<p>Telephony Features Call Forwarding Call Monitoring (Listen/Whisper/Barge-in) Call Parking Call Pickup Call Transfer (Attended/Blind) Call Waiting Call Flip/Switch IVR (Multi-level/Multi-lingual/Time-based) Queue Ring Group Paging &amp; Intercom Conference Rooms CDR &amp; Basic Reports Dial by Name AutoCLIP Caller ID CID-based &amp; DID-based Call Routing DID (Direct Inward Dialing) DND (Do Not Disturb) DOD (Direct Outward Dialing) [&hellip;]</p>\n","content":"<h3>Telephony Features</h3>\n<ul>\n<li>Call Forwarding</li>\n<li>Call Monitoring (Listen/Whisper/Barge-in)</li>\n<li>Call Parking</li>\n<li>Call Pickup</li>\n<li>Call Transfer (Attended/Blind)</li>\n<li>Call Waiting</li>\n<li>Call Flip/Switch</li>\n<li>IVR (Multi-level/Multi-lingual/Time-based)</li>\n<li>Queue</li>\n<li>Ring Group</li>\n<li>Paging &amp; Intercom</li>\n<li>Conference Rooms</li>\n<li>CDR &amp; Basic Reports</li>\n<li>Dial by Name</li>\n<li>AutoCLIP</li>\n<li>Caller ID</li>\n<li>CID-based &amp; DID-based Call Routing</li>\n<li>DID (Direct Inward Dialing)</li>\n<li>DND (Do Not Disturb)</li>\n<li>DOD (Direct Outward Dialing)</li>\n<li>DNIS</li>\n</ul>\n<h3>Business Features</h3>\n<ul>\n<li>Call Recording</li>\n<li>Call Allow/Block List</li>\n<li>Call Disposition</li>\n<li>BLF Support</li>\n<li>Busy Camp-on</li>\n<li>Business Hours &amp; Holidays</li>\n<li>Boss-Secretary</li>\n<li>Custom Prompts</li>\n<li>Distinctive Ringtone</li>\n<li>Music on Hold</li>\n<li>MOH Playlist &amp; Streaming</li>\n<li>T.38 Fax</li>\n<li>TAPI Driver</li>\n<li>Fax to Email</li>\n<li>Call Follow-Up via Email</li>\n<li>Voicemail</li>\n<li>Group Voicemail</li>\n<li>Google Cloud Voicemail Transcription</li>\n<li>LDAP Server</li>\n<li>PIN List</li>\n<li>Speed Dial</li>\n<li>Emergency Number</li>\n<li>Emergency Notifications</li>\n<li>SIP Forking</li>\n<li>IP Phone Concurrent Registrations</li>\n<li>CTI for Desk Phone Control</li>\n<li>Function Keys</li>\n<li>Hotkeys</li>\n</ul>\n<h3>Administration &amp; Security</h3>\n<ul>\n<li>Web-based Management Portal</li>\n<li>Graphical Dashboard</li>\n<li>Auto Provisioning</li>\n<li>Bulk Import &amp; Export</li>\n<li>Extension Group &amp; Organization</li>\n<li>User Role &amp; Permission</li>\n<li>Operation Logs</li>\n<li>Event Logs</li>\n<li>Event Notifications</li>\n<li>Backup and Restore</li>\n<li>Troubleshooting</li>\n<li>Built-in SMTP Server</li>\n<li>SNMP Support</li>\n<li>APIs</li>\n<li>Hot Standby</li>\n<li>Security</li>\n<li>SRTP &amp; TLS Call Encryption</li>\n<li>Auto &amp; Static Defense</li>\n<li>Global Anti-hacking IP Blocklist</li>\n<li>Certificates</li>\n<li>Password Policy Enforcement</li>\n<li>Two-factor Authentication (2FA)</li>\n<li>Allowed Country IP&#8217;s &amp; Codes</li>\n<li>Outbound Call Frequency Restriction</li>\n</ul>\n<h3>Unified Communications</h3>\n<ul>\n<li>Link Us UC Clients</li>\n<li>Link Us Web Client</li>\n<li>Link Us Mobile Client (iOS &amp; Android)</li>\n<li>Link Us Desktop Client (Windows &amp; MacOS)</li>\n<li>Link Us Google Chrome Extension</li>\n<li>Operator Panel</li>\n<li>Unlimited Users</li>\n<li>Dispatch Active Calls<br />\n(Redirect, Transfer, Hang up, Park, Monitor)</li>\n<li>Monitor Call Status<br />\n(Inbound, Outbound, Extension, Parked Calls, Ring Group, Queue)</li>\n<li>Unified Presence</li>\n<li>Control Extension Presence</li>\n<li>Presence</li>\n<li>Custom Presence description</li>\n<li>Personal &amp; Company Contacts</li>\n<li>Audio Conferencing</li>\n<li>Voicemail Transcription via Google Cloud STT</li>\n<li>Call Pop-up URL</li>\n<li>Door Phone Video Preview</li>\n</ul>\n<h3>Team Chat</h3>\n<ul>\n<li>1:1 or Group Chat with Colleagues</li>\n<li>File &amp; Image Sharing</li>\n<li>Push Notification</li>\n<li>Sync Across Link Us UC Clients</li>\n</ul>\n<h3>Remote Access Service</h3>\n<ul>\n<li>Custom PBX Domain Name (FQDN)</li>\n<li>Remote &amp; Secure PBX Web Portal Access</li>\n<li>Link Us UC Clients Remote Connection</li>\n<li>LDAP Server Remote Access</li>\n</ul>\n<h3>Remote SIP Service</h3>\n<ul>\n<li>Hassle-free Remote SIP Registration</li>\n<li>No Port Portwarding &amp; NAT Issues</li>\n</ul>\n<h3>Inbound Call Center</h3>\n<ul>\n<li>Advanced Skill-based Routing &amp; Queue Callback</li>\n<li>Switchboard-type Queue Panel</li>\n<li>Real-time Wallboard</li>\n<li>SLA Monitoring &amp; Threshold Notifications</li>\n<li>Insightful Call Center Reports</li>\n</ul>\n<h3>Outbound Call Center</h3>\n<ul>\n<li>Auto Dialers (Power, Progressive, Agentless)</li>\n<li>DNC(Do Not Call) List</li>\n<li>Campaign Settings &amp; Management</li>\n<li>Custom Call Disposition Tags</li>\n<li>Performance-tracking Campaign Wallboard</li>\n<li>Agent-based Campaign Call Inbox</li>\n<li>Scheduled Callback</li>\n</ul>\n<h3>Call Note</h3>\n<ul>\n<li>Custom Call Disposition Tags</li>\n<li>Custom Contextual Remarks</li>\n<li>Advanced Filter &amp; Quick Searching</li>\n<li>Cross-client Synchronization</li>\n</ul>\n<h3>Omnichannel Messaging</h3>\n<ul>\n<li>Live Chat, SMS, WhatsApp, Facebook</li>\n<li>Central Message Inbox</li>\n<li>Bulk Messaging (WhatsApp &amp; SMS)</li>\n<li>Automatic Contacts Matching</li>\n<li>Message to Queue</li>\n<li>Chat Assignment &amp; Transfer</li>\n<li>Elevate Chats to Calls in One Click</li>\n<li>Message Detailed Records</li>\n<li>Trunk SMS API for ITSP</li>\n</ul>\n<h3>Phonebooks</h3>\n<ul>\n<li>PBX-native Contacts Management</li>\n<li>Separate Permission Control Per Phonebook</li>\n<li>CRM Contacts Synchronization</li>\n</ul>\n<h3>Call Accounting</h3>\n<ul>\n<li>Custom Rates Applied to Outbound Calls</li>\n<li>Analysis Report on Telecom Expenses</li>\n</ul>\n<h3>Voicemail Announcement</h3>\n<ul>\n<li>Call Notification for Group Voicemails</li>\n<li>Listen to Messages &amp; Call Back Directly over the Phone</li>\n<li>Never Miss an Urgent Message</li>\n<li>Ideal to Support Emergency After-hour Services</li>\n</ul>\n<h3>Virtual Fax</h3>\n<ul>\n<li>Integration with Third-Party Fax Platfroms</li>\n<li>Fax Sending and Receiving</li>\n<li>Fax to Email</li>\n<li>Customizable Fax Cover Page</li>\n</ul>\n<h3>CRM Integration</h3>\n<ul>\n<li>Supported CRMs: Zoho, Salesforce, Hubspot, Bitrix24, Odoo, Microsoft Dynamics 365.</li>\n<li>Integrate Local CRMs via CRM Integration Template</li>\n<li>Click to Call</li>\n<li>Auto Call Popup</li>\n<li>Call Journal &amp; Analytics</li>\n<li>Contact Sync &amp; Quick Searching</li>\n<li>Auto &amp; Manual Contact Creation</li>\n</ul>\n<h3>Helpdesk Integration</h3>\n<ul>\n<li>Supported Helpdesks: Zendesk and Zoho Desk</li>\n<li>Integrate Local Helpdesks via Custom Integration Template</li>\n<li>Auto Call Popup</li>\n<li>Contact Sync &amp; Quick Searching</li>\n<li>Ticket &amp; Contact Creation</li>\n<li>Call Journal &amp; Analytics</li>\n</ul>\n<h3>Microsoft 365 Integration</h3>\n<ul>\n<li>Microsoft Teams Integration</li>\n<li>Outlook Integration</li>\n<li>Microsoft Entra ID (Azure Active Directory)</li>\n<li>User Sync &amp; Single Sign-on (SSO)</li>\n</ul>\n<h3>Google SSO Integration</h3>\n<ul>\n<li>Google Workspace User Sync</li>\n<li>Single Sign-on (SSO)</li>\n<li>Auto Create Extensions</li>\n<li>Easier Admin Experience</li>\n</ul>\n<h3>Red Hat Integration</h3>\n<ul>\n<li>Red Hat User Sync</li>\n<li>Auto Create Extensions</li>\n<li>Centralized Identity Management</li>\n<li>Single Sign-on (SSO)</li>\n</ul>\n<h3>Database Contacts Sync</h3>\n<ul>\n<li>Support Microsoft SQL, LDAP Integration</li>\n<li>Real-time Caller Lookup: Caller ID to Caller Name</li>\n<li>Contacts Synchronization to PBX</li>\n<li>Auto-route Callers Based on Phonebook Matches</li>\n</ul>\n<h3>Remote Archiving</h3>\n<ul>\n<li>Archive Files to External Servers</li>\n<li>Call Recordings Archival</li>\n<li>System Backups Archival</li>\n<li>Support FTP, SFTP, Amazon S3, S3-Compatible Storage Platforms, Google Cloud Storage, SharePoint</li>\n</ul>\n<h3>Hotel Management Module</h3>\n<ul>\n<li>Seamless, Lightweight Hotel Management</li>\n<li>Intuitive Front Desk Operation Panel</li>\n<li>Wake-up Call Management</li>\n<li>Room and Housekeeping Status</li>\n<li>Guest Stay History</li>\n<li>Call Accounting and Service Billing</li>\n<li>Hotel Settings</li>\n</ul>\n<h3>Yeastar Domain</h3>\n<ul>\n<li>Custom PBX Domain Name</li>\n<li>Auto Domain Certificate Application</li>\n<li>Auto Domain Certificate Renewal</li>\n</ul>\n<h3>AI-Related Features</h3>\n<ul>\n<li>Text-to-Speech</li>\n<li>Voicemail Transcription</li>\n<li>Call Transcription</li>\n<li>Call Summary</li>\n</ul>\n<h3>WebSocket for Audio Streams Transmission (Ultimate plan)</h3>\n<h3>Call Flow Designer (Ultimate plan)</h3>\n<ul>\n<li>Drag-and-Drop Call Flow Design</li>\n<li>Rich Ready-to-Use Components</li>\n<li>Text-to-Speech Prompt</li>\n<li>Seamless 3rd-Party System Integrations</li>\n</ul>\n<h3>Video Calls (Ultimate plan)</h3>\n<ul>\n<li>Video Calls on Web Client</li>\n<li>Video Calls on Desktop Client</li>\n<li>Video Calls on Mobile Client</li>\n</ul>\n<h3>Video Conferencing (Ultimate plan)</h3>\n<ul>\n<li>Bulk Email &amp; Instant Link Invitation</li>\n<li>HD Audio and Video</li>\n<li>Screen Sharing</li>\n<li>In-meeting Team Chat</li>\n</ul>\n<h3>Windows Active Directory Integration (Ultimate plan)</h3>\n<ul>\n<li>User, Organization Unit, Group Synchronization</li>\n<li>Auto Extension Assignment for New User</li>\n<li>Single Sign-on (SSO)</li>\n<li>Faster and Easier Administration</li>\n</ul>\n<h3>Link Us Client SDK (Ultimate plan)</h3>\n<ul>\n<li>Integrate voice calling to any application easily</li>\n<li>Web/Browser SDK</li>\n<li>Mobile &amp; Pad SDKs: Android, iOS</li>\n<li>Desktop SDKs: Windows, MacOS</li>\n<li>Feature-rich voice experience</li>\n<li>Rich, Programmable Code Samples and UI</li>\n<li>Secure Authentication with Tokens</li>\n<li>Faster and standarized development</li>\n</ul>\n<h3>Disaster Recovery (Ultimate plan)</h3>\n<ul>\n<li>Cross-region Active-standby Redundancy</li>\n<li>Automatic Failure Detection &amp; Fallback</li>\n<li>Real-time Data Replication</li>\n<li>Secure SD-WAN or VPN Remote Networking</li>\n</ul>\n","acf":{"backgroundImage":{"localFile":{"childImageSharp":{"fluid":{"aspectRatio":1,"src":"/static/7a32baed979ba28c50a25df47262f20a/bc8e0/PantaPBX_Features_Pie_Chart_Dark_Color.png","srcSet":"/static/7a32baed979ba28c50a25df47262f20a/8ac63/PantaPBX_Features_Pie_Chart_Dark_Color.png 200w,\n/static/7a32baed979ba28c50a25df47262f20a/3891b/PantaPBX_Features_Pie_Chart_Dark_Color.png 400w,\n/static/7a32baed979ba28c50a25df47262f20a/bc8e0/PantaPBX_Features_Pie_Chart_Dark_Color.png 800w,\n/static/7a32baed979ba28c50a25df47262f20a/6050d/PantaPBX_Features_Pie_Chart_Dark_Color.png 1200w","srcWebp":"/static/7a32baed979ba28c50a25df47262f20a/ccdb5/PantaPBX_Features_Pie_Chart_Dark_Color.webp","srcSetWebp":"/static/7a32baed979ba28c50a25df47262f20a/6b183/PantaPBX_Features_Pie_Chart_Dark_Color.webp 200w,\n/static/7a32baed979ba28c50a25df47262f20a/fc32b/PantaPBX_Features_Pie_Chart_Dark_Color.webp 400w,\n/static/7a32baed979ba28c50a25df47262f20a/ccdb5/PantaPBX_Features_Pie_Chart_Dark_Color.webp 800w,\n/static/7a32baed979ba28c50a25df47262f20a/9000d/PantaPBX_Features_Pie_Chart_Dark_Color.webp 1200w","sizes":"(max-width: 800px) 100vw, 800px"},"fixed":{"src":"/static/7a32baed979ba28c50a25df47262f20a/14b42/PantaPBX_Features_Pie_Chart_Dark_Color.jpg"}}}},"packages":null,"callToActionTitle":null,"callToActionSubtitle":null,"callToActionButtonText":null,"callToActionButtonLocation":null,"faq":null},"yoast_title":"Hosted Yeastar functionality for flexible business telephony","yoast_meta":[{"name":"description","content":null,"property":null},{"name":"robots","content":null,"property":null},{"name":null,"content":null,"property":"og:locale"},{"name":null,"content":null,"property":"og:type"},{"name":null,"content":null,"property":"og:title"},{"name":null,"content":null,"property":"og:description"},{"name":null,"content":null,"property":"og:url"},{"name":null,"content":null,"property":"og:site_name"},{"name":null,"content":null,"property":"article:modified_time"},{"name":"twitter:card","content":null,"property":null},{"name":"twitter:label1","content":null,"property":null},{"name":"twitter:data1","content":null,"property":null},{"name":"robots","content":null,"property":null}]}},"pageContext":{"language":"en_US","wordpress_id":1964}},"staticQueryHashes":["1008011560","1713158483","1939884503","2185280736","2847686934","3305343351","3869830684"]}