Choose your 3CX pakket package

3CX-BizPro4 3CX-BizPro8 3CX-BizPro16 3CX-BizPro24 3CX-BizPro32
Nr of users / extensions Unlimited Unlimited Unlimited Unlimited Unlimited
Nr of IVR’s / queues / ring groups Unlimited Unlimited Unlimited Unlimited Unlimited
Max number of concurrent calls 4 8 16 24 32
Included phonenumbers 1 2 4 6 10
Carefree calling bundle (optional) € 39 p/m € 39 p/m € 39 p/m € 39 p/m € 39 p/m
Extra costs for Professional license € 30.00 p/m € 47.50 p/m € 36.00 p/m € 55.00 p/m € 85.00 p/m
Harddrive space for voicemails / faxes / recordings 10 GB 15 GB 25 GB 40 GB 50 GB
5 GB extra harddrive space € 2.50 p/m € 2,50 p/m € 2.50 p/m € 2.50 p/m € 2.50 p/m
Patches & backups Included Included Included Included Included
Setup costs None None None None None
Monthly costs
(Standaard license)
€ 29.50 € 37.50 € 129.00 € 195.00 € 275.00
Order Order Order Order Order

 

3CX 16 functionality

  • Direct location-independent connection of IP telephones and softphones
  • Recording and listening to conversations afterwards (Professional license)
  • Voicemail and voicemail to email
  • Use of call groups where several telephones ring simultaneously
  • Follow-me option, also to external (mobile) numbers
  • Flexible organization of Interactive Voice Response (IVR’s)
  • Queues and music on hold (Professional license)
  • Call forwarding based on time conditions or calendar conditions
  • Conference
  • Parking calls
  • Instant recording and setting of recorded messages
  • Incoming and outgoing routing of conversations based on pattern recognition
  • Set up call forwards and call recordings via the web interface
  • Support for intercom, if supported by the telephones
  • Support for PIN sets for shielding specific destinations
  • Callback support (exchange calls the user back who can then enter a telephone number)
  • Blocking of numbers or specific destinations
  • Detailed Call Reporting (Call Detail Records)
  • Support for video phones

 

PBX technical

  • SIP support
  • TLS/SSL/SRTP support for secure calls
  • Supported codecs:
    Audio: G.711 (alaw and ulaw), G.722, G.729, GSM, iLBC, speex
    Fax: T38 enabled fax server
  • Connect with other 3CX systemen through bridge functionality

 

FAX technical

  • Fax-to-email option

 

Webinterface general

  • Dashboard with live status hard drive, processor and memory usage
  • Automatic provisioning of phones, including restarting of phones and updating of firmware
  • Backup/restore option
  • Free SBC software to provision local extensions

 

Unified Communications (UC) and tools for collaboration

  • 3CX client software for Windows, Mac, Android and iPhone with the UC options described below
  • Presence status
  • Listen to voicemail and receive voicemail by email
  • Geavanceerde forwarding opties
  • Setup a conference call
  • Click2Call extension

 

Web Conferencing

  • WebRTC based, no plugin needed
  • Conference with 1 click
  • Recording of meetings
  • Remote Control / Assistence
  • Screen sharing
  • 10 attendees with Standard license, 50 attendees with Professional license

 

Mobile client support

  • Android client
  • iOS client
  • Windows client
  • Mac client
  • Web client

 

Application integration (Standard license)

  • Office 365 (addressbook only)
  • Microsoft Outlook

 

Application integration (Professional license)

  • Office 365
  • Microsoft Outlook
  • TAPI
  • Salesforce
  • Microsoft Dynamics
  • Microsoft Exchange 2013 / LDAP / ODBC
  • SugarCRM
  • Google Contacts
  • Exact
  • Zendesk
  • Freshdesk
  • act!
  • Datev
  • Hotel Module
  • Fidelio gecertificeerd
  • Mitel compatibel
  • Multiline TAPI

 

Call Center / Contact Center (Professional license only)

  • Free to download Call Flow Designer software
  • Advanced queue strategy
  • Extended Call Reporting
  • Real Time queue statistics
  • Queue reports
  • Listen / Break in / Whispering during calls
  • Lookup customer name based on callerID
  • Option to use 3CX Clients API
  • Company directory with LDAP / ODBC
  • Synchronising phonebook with Microsoft Exchange
  • Real Time queue monitoring
  • Wallboard
  • Switchboard queue manager
  • Easily find call recordings
  • Option for queue supervisor to login and logout agents
  • Support for externe agents
  • Callback option in queue
  • CRM integration / Scripting interface
  • SLA alerting / reports